Privacy Policy

Divazmedia takes your privacy seriously and is aware of potential concerns regarding how we use the personal information we collect from you and about you.  In addition to this Privacy Policy, we have internal policies and practices to ensure that your personal information is kept secure and that information about you is only used in accordance with this Privacy Policy.  By design, we actively apply privacy principles and have a privacy team committed to helping ensure that your personal information is safe and properly handled.

This Privacy Policy outlines how we collect, use, process and reveal customers ' personal information.  This refers to both the use of the Divazmedia.com website and any other way of communicating with Divazmedia, such as when you are talking to us on the phone.  It also describes the choices that you have in relation to our use of your personal information.  

Please note: This Privacy Policy does not cover details you may provide in connection with your use of the Identity Security or Business Data Protection services offered by Divazmedia.  Rather, as defined at the time of activation, the information you provide in connection with those services is controlled by the Experian Privacy Policy.

Information We Collect About Consumers. We explain what types of Personal Information we may collect about consumers in this section of the Privacy Policy. The personal information collected depends on the type of contact we have with a consumer (such as calling, visiting our website, or using one of our mobile apps), the types of goods that a consumer considers or buys, and what details the customers of Divazmedia to choose to share with us. This section includes all the information we may collect about consumers but we rarely collect all these kinds of information about any single person.

 

Personal Data, as used in this Privacy Policy, means data that relates to a particular person and is capable of being related. It does not include information that is de-identified or aggregated.

 

Information We Collect About Consumers. We explain what types of Personal Information we may collect about consumers in this section of the Privacy Policy. The personal information collected depends on the type of contact we have with a consumer (such as calling, visiting our website, or using one of our mobile apps), the types of goods that a consumer considers or buys, and what details the customers of Divazmedia to choose to share with us. This section includes all the information we may collect about consumers but we rarely collect all these kinds of information about any single person.

 

Personal Data, as used in this Privacy Policy, means data that relates to a particular person and is capable of being related. It does not include information that is de-identified or aggregated.

 

Divazmedia potentially collects the following categories of consumer information, some of which may be collected or maintained in such a way that Personal Information may be considered:

 

Identifiers. Examples of the types of identifiers that Divazmedia may collect include real names, nicknames, postal addresses, online identifiers, Internet Protocol addresses (“IP addresses”), email addresses, account numbers, Aadhar card numbers, driver’s license numbers, passport numbers, and other government identification numbers.

 

Other types of information. Examples of other types of information include physical characteristics or descriptions of you, telephone number, insurance policy number, education, employment, financial information including bank account, credit card, and debit card numbers, and health insurance information. It also includes additional information provided to Divazmedia directly by you, such as when you complete a questionnaire, answer a survey, or receive a financial consultation. 

 

Characteristics protected under some laws. Examples of the types of characteristics that Divazmedia may collect include age, national origin, citizenship, marital status, medical information, sex & sexual orientation.

 

Commercial information. Definitions of the types of commercial information Divazmedia may collect include records of business and other property owned, products or services purchased, received or considered from Divazmedia or our partners, and other histories or habits purchased or consumed.

 

Internet information.  Examples of the types of internet or other electronic network activity information that Divazmedia may collect includes browsing history, search history, information about the device the consumer is using to access our website or applications, and information regarding a consumer’s interaction with Divazmedia’s or our partners’ websites, applications, or advertisements. We may also collect information from visitors to our website such as browser settings, operating systems, referring/exit pages, and clickstream data. When we send you an email, Divazmedia may also collect information, including about how you interact with that email.

 

Geolocation information. Divazmedia may collect information about where a consumer resides or is otherwise located.

 

Audio and visual information. Divazmedia can record calls with consumers through audio. If they visit our premises, or when consumers agree that Divazmedia will take their photographs or videotap them, we can make visual recordings of consumers. In conjunction with a product, we may also obtain visual images of products when they are presented to us, such as when they are submitted as part of a trademark request. We are not gathering information from thermal or olfactory sources.

 

Professional and employment-related information. Examples of the types of professional and job-related information Divazmedia may collect include professional status and affiliations information, job history, and employment status.

 

Where We Collect Information About Consumers.

 

In this section of the Privacy Policy, we explain where and how we collect data about consumers. We receive information about consumers from several categories of sources. To learn more about which categories of information we collect from which source, please refer to the chart in the section below entitled Summary of Divazmedia’s Practices Regarding Consumer Information.

 

Consumers. The vast majority of information obtained by Divazmedia comes directly or indirectly from the customer to whom it relates. Information collected directly from you is data you provide when you fill out an online form, use a chat feature, or talk to us over the phone. We may also collect information about you indirectly through the use of cookies and other tracking technologies when you interact with our website. The segment below entitled "Why Divazmedia uses cookies and similar technologies" explains the indirect set in more detail.

 

Related Consumers. We may be gathering information from someone you know about you. For example, if you are a shareholder in a company developed via Divazmedia, details about you may be provided to us to complete the creation.

 

Employers. If your employer has agreed to provide you with employment benefits via Divazmedia, we will collect information about you from your employer. For example, when you are first eligible to receive services from Divazmedia as part of your benefits your employer must notify Divazmedia.

 

Service Providers. Our Service Providers can collect information about you. Service Providers, as used in this Privacy Policy, means entities that Divazmedia has contracted to provide us with services that help to meet our business needs. An example of the type of information we may receive from a service provider is whether any legal mail has been received as part of our service to our registered agent. Service providers can also help us collect information from you, directly and indirectly.

 

Professionals (including Legal Plan Attorneys and other Professionals). We may collect information about you from qualified practitioners with whom, through our Legal Plan or other product offerings, you may arrange a consultation. An indication of the type of information we may be obtaining from these practitioners includes the fact that a meeting has taken place. While we are unable to monitor what details legal plan lawyers to share with us, Divazmedia does not wish to collect any information from lawyers where the collection would result in a waiver of the lawyer-client privilege.

 

Business Partners and Affiliates. We may collect information from our business partners and affiliates regarding you. An example of the type of information that we may receive from business partners and affiliates is information about the product that you bought from them after you indicated an interest in an offer that Divazmedia presented to you.

 

Publicly/Commercially Available Information. We can collect information relevant to you from publicly available information sources, including government records and marketable consumer information sources. Examples of the type of information that we may obtain from publicly available sources are whether your company is in good standing with a Secretary of State, or whether you have recently expressed interest in buying a product that Divazmedia sells.

 

Unrelated Parties. We can receive information about you from individuals and entities with whom Divazmedia has no direct relation. An example of the type of information we may obtain from external third parties is documents we receive in our capacity as your Registered Agent on your behalf.

 

How We Use the Information We Collect About Consumers.

 

In this section of the Privacy Policy we explain our business and commercial purposes for gathering consumer information.  For the reasons mentioned below Divazmedia uses the information it has gathered about customers.  In some cases, we may be able to combine knowledge we have obtained from multiple sources to achieve those objectives.  Divazmedia potentially uses each information category we collect for each of those purposes.

If Divazmedia wishes to use information about you in a way that is not compatible with the purposes described below in the future, we will seek your permission before the extended use if and where we are required to do so legally.

 

Providing Products and Services. Divazmedia collects information to provide services and products. We may also use the information to address potential customer inquiries that are interested in learning more about our products and services. Examples of the types of uses of consumer information for these purposes include the production and delivery of consumer purchased documents, the administration of the Divazmedia website and the display of consumer preferences based content.

 

Security. Divazmedia collects information to ensure adequate protection over computer networks and our physical facilities. Often, we can collect information to detect fraud or other suspicious activities.

 

Meeting Legal Requirements. Divazmedia gathers the information to fulfil our legal obligations. These obligations may include fulfilling screening requirements before assisting with entity formations, keeping records as required in our role as a Registered Agent, or responding to information requests.

 

Marketing. Divazmedia gathers information to current and prospective customers for use in marketing. More information on how to control the marketing that you receive from Divazmedia can be found in the "How Divazmedia Uses Cookies and Similar Technologies" and "How You Can Control The Divazmedia Information May Have About You" sections.

 

Product Development. Divazmedia is gathering information for use to improve our existing products and to develop new products.

 

Analytics. Divazmedia collects information for use in different types of analytics conducted. Divazmedia, for example, uses the information to determine how people connect with our website, where visitors come from and leave our website, and gain insights into the types of users who may be interested in our products and services. We may also use the information to develop inferences about consumer preferences, characteristics, predispositions, behaviours and attitudes from the information we collect.

 

Operational Purposes. Divazmedia collects information for use for our operational purposes, and our service providers and business partners ' operational purposes. Divazmedia, for example, may use the information to maintain our website and other infrastructure, train and guarantee the quality, conduct surveys or sweepstakes, promote our brand, and use it in conjunction with our relationships with service providers and business partners.

 

Sharing with Business Partners. Divazmedia collects information to provide business partners' information in connection with consumers who have either expressed interest in hearing from the business partner or who have purchased a bundled product through Divazmedia.

 

Financial Reporting. Divazmedia gathers information for use in different types of financial reporting and similar internal uses. Examples of the types of financial reporting that Divazmedia may use consumer information related to are internal budgets and projections, compensation calculations and investor reporting.

 

Business Transfers.  If Divazmedia undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including information related to consumers in connection with the transaction or in contemplation of the transaction (such as conducting due diligence). If such an event occurs, your information may be treated like any other Divazmedia asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy. In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information. 

 

In addition to the above-mentioned reasons, Divazmedia may also use de-identified or aggregated data, which can not be connected to any individual consumer for additional purposes not described above.

 

How We Share Consumer Information and Whom We Share It With.

In this portion of the Privacy Policy, we clarify whom we share information about customers with and under what circumstances we may do so. For more information on what information types are exchanged with which third parties, please refer to the map in the section below entitled Review of Divazmedia's Consumer Information Practices.

 

Service Providers. Divazmedia may share consumer information with service providers who assist us in accomplishing the business purposes outlined in the section "How We Use Information We Collect About Consumers." These companies are not authorized to use the information that we share with them for any purpose other than to provide services to you or Divazmedia.

 

Professionals (including Attorneys and other Professionals). Divazmedia can share consumer information with independent professionals accessible via products such as our legal plans and the products supported by lawyers.

 

Business Partners and Affiliates. In limited circumstances, Divazmedia can share information with company partners and affiliates. Including:

If you express interest in an offer made by a business partner, we may provide you with information relating to the offer you have selected. If you later decide not to allow Divazmedia to share your information for marketing purposes with business partners, you can do so by contacting Customer Care at [email protected] You may opt-out of future marketing by contacting our business partners directly to the extent that Divazmedia has already shared your information before you decide to opt-out.

 

If you buy a product from us that is bundled with a product provided by one of our business partners, we can share information about you with those business partners so that they can provide you with the goods or services included in the purchase process. These companies are not authorized to use the information we share about you with them for their own marketing purposes without asking your permission first.

 

Employers. Divazmedia can share information with employers who have opted via Divazmedia to provide employment benefits. This is provided for practical reasons, such as employee e-mail authentication. Divazmedia does not disclose Personal Information that is shared with employers during counselling sessions.

 

Related Consumers. We may be providing information about you to someone you meet in limited circumstances. For example, we may provide your approved contacts with information related to your account using Divazmedia.

 

Government Entities. Divazmedia may share information about consumers with government entities in order to fulfill the products purchased by our customers. Certain Personal Information becomes public record when documents are filed with the federal or state government, or with a court. For example, a corporation's name, business address, and registered agent name become public information when its articles of incorporation are filed. A Secretary of State may publish this information to its website or provide this information to third parties for a fee. Indian Patent and Trademark Office publishes the names and addresses of trademark registrants. This Privacy Policy does not cover these or similar third-party actions.

 

Public Postings. Divazmedia can share information about consumers publicly in a limited number of circumstances, for example by showing the information on our website or getting the information published in publicly available media.

 

  • When it is necessary to fulfill a product which a customer has purchased, we can share information publicly. For example, in some states fictitious business names must be published in a newspaper, including the name and address of the business owner.

 

  • We can show personal testimonials of satisfied customers obtained via our website or other marketing e-mail surveys. Please contact us at [email protected] if you wish to update or delete your testimonial.

 

  • We can show these customer reviews on the Divazmedia website when customers leave us feedback either on the Divazmedia website or on other publicly available websites. You can also email us at [email protected] if you provide a summary which we show and wish to update or delete. Upon request we will delete your review or if we choose not to update your review as requested at our discretion.

 

  • Our website contains areas where users can communicate with each other, including a segment on questions and answers. The material made available in these sections of our website may be available to the public. While determining whether to share your Personal Information in these areas of the Site, you should use caution. Email us at [email protected] to request the removal of your details from our Community forums. We may not be able to remove your Personal Information in some cases, in which case we will let you know if we can not, and why.

 

  • When we collect publically available information, we may share that information on our website. 

 

Registered Agent Requests. If you appoint a person or company other than Divazmedia to serve as your business entity's registered agent, Divazmedia may provide that party with your name and contact details, if the designee requests.

 

Required by Law. Divazmedia may disclose consumer information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

 

Related Parties. Divazmedia can reveal consumer information to companies that control, control, or have common influence with Divazmedia. When Divazmedia is combined, acquired or sold, or if some or all of our assets or equities are transferred, we may reveal or transfer consumer data related to the relevant transactions.

 

In addition to the above-mentioned circumstances, Divazmedia may also share de-identified or aggregated data which can not be linked to any individual consumer with additional entities not listed above.

 

Summary of Divazmedia’s Practices Regarding Consumer Information.

 

The following chart summarizes where Divazmedia gathers each of the information categories listed above, and how Divazmedia shares each data category. Divazmedia may use each of the categories of information collected for the purposes described in the "How We Use the Information We Collect about Consumers" section above.

 

Category of Information

Where We Collect the Information

Who We Share the Information With

Identifiers

Consumers, Related Consumers, Employers, Service Providers, Professionals, Business Partners, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Employers, Government Entities, Public, Registered Agents, Required by Law, Related Parties

Other

Consumers, Related Consumers, Employers, Service Providers, Professionals, Business Partners, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Employers, Government Entities, Registered Agents, Required by Law, Related Parties

Protected Characteristics

Consumers, Related Consumers, Employers, Service Providers, Professionals, Unrelated Parties

Service Providers, Professionals, Business Partners, Government Entities, Public, Required by Law, Related Parties

Commercial

Consumers, Related Consumers, Service Providers, Professionals, Business Partners, Unrelated Parties

Service Providers, Professionals, Business Partners, Employers, Government Entities, Public, Required by Law, Related Parties

Internet

Consumers, Service Providers

Service Providers, Business Partners, Required by Law, Related Parties

Geolocation

Consumers, Related Consumers, Employers, Service Providers, Professionals, Business Partners, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Government Entities, Public, Registered Agents, Required by Law, Related Parties

Audio/visual

Consumers

Service Providers, Required by Law, Related Parties

Professional/employment

Consumers, Related Consumers, Employers, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Government Entities, Public, Required by Law, Related Parties

 

How Divazmedia Uses Cookies and Similar Technologies.

 

This segment focuses on how Divazmedia uses internet technology, such as cookies, for collecting consumer information.

 

Cookies. Divazmedia and its partners may use the standard cookie feature of major browser applications and third-party service providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies and tracking codes, that allow Divazmedia to store a small piece of data on a visitor's computer, or any other device a visitor uses to access our website, about his or her visit to the website or use of other plug-ins exchanging information with Divazmedia. We also use similar technologies, such as JavaScripts or ETags, to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such order forms, will be limited.

 

To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

 

3rd Party Tracking. Our Privacy Policy does not include the use of monitoring technologies on the internet by our service providers, technology partners or other 3rd party properties (such as social media links). These third parties may use cookies, transparent gifs, images and scripts to help them manage their content more effectively on our site. We have no access to or influence over those technologies.

 

Partner and Affiliate Tracking.  Our partners and affiliates, including Google Analytics (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics and Interest Reporting), may use cookies and web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests. This means that these partners and affiliates may show our ads on sites across the Internet based upon your previous visits to our website. Together with our partners and affiliates, we may use these cookies and web beacons to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our site. 

 

Third-Party Links

Third-Party Websites. Divazmedia may maintain links to other websites and other websites may maintain links to Divazmedia’s websites. This Privacy Policy applies only to Divazmedia.com and not to other websites accessible from Divazmedia or that you use to access Divazmedia, each of which may have privacy policies materially different from this Privacy Policy. For instance, when using Identity Protection products (including Business Data Protection and Divazmedia Identity Protection), you will visit websites maintained by Divazmedia’s partner Experian, and the Experian privacy policy will govern the information you provide on that website. If you visit other websites, Divazmedia is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non-Divazmedia websites to confirm that you understand and agree with them.

 

Social Media Widgets. Our website provides apps on social media, such as the "like" Facebook button and widgets such as the "Share this" button or interactive mini-programs running on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie for the proper functioning of the feature. The apps and widgets of social media are either hosted by a third party or directly hosted on our website. Your interactions with those features are governed by the company providing it's the privacy policy.

 

How You Can Control The Information Divazmedia May Have About You.

This section describes how you can access and control information about you that Divazmedia may possess. It applies to all consumers worldwide, including individuals who have bought from Divazmedia or who believe we may have received information about them from a third party. You may have additional rights beyond what's listed in this section, depending on where you live. If you are a resident of California or the European Union, please review the"Information for EU Customers and Visitors" sections for more information on your rights.

 

Confirmation of Possession of Information Related to You. Upon a verified request, and subject to the interests of others in terms of privacy and technical limitations, Divazmedia will provide you with information as to whether we hold any information concerning you. In Divazmedia's sole discretion, we may in certain instances correct or remove information upon a checked request, unless otherwise required by law. Furthermore, please note that we may be required by law to retain your Personal Information in certain cases, or may need to retain your Personal Information to continue providing you or another customer with a product or service.

 

User and Authorized Contact Access to Order Information. Divazmedia will give you, or anyone listed as an authorized contact for your account, information about your order. This may include information about the nature and status of your order, the information you provided to process your order, payment information, and contact information. If you want someone to have access to your order, you must list him or her as an authorized contact or they may not obtain information. You can confirm who is listed as an authorized contact for your account, add new authorized contacts, or remove authorized contacts by clicking first on "My Account", and then on "Account Information". We may send a confirmation email to your authorized contact(s), alerting them that they have been added as an authorized contact. For some products, we may provide information about your order to other individuals named in the order, such as executors named in the last will. For product-specific information about who may request information about your order, please contact Customer Care at [email protected] 

 

Data Retention. We will hold your information for as long as necessary to provide you with services and as appropriate to satisfy our legal obligations, resolve disputes, and implement our agreements, at a minimum. Divazmedia can hold some or all of these data in its archives even after removal from the Web.

 

Information Processed On Behalf of Third Parties. Divazmedia may in some instances process Personal Information on behalf of third party affiliates. Divazmedia agrees you have the right to access your Personal Information in these cases. Where Divazmedia has no direct relationship with individuals whose Personal Information it handles, persons requesting access, or seeking to correct, alter, or delete inaccurate data should direct their inquiry to the third party affiliate (the data controller).